FAQ

How to boot YouWipe
YouWipe can be booted via USB, CD or network boot (iPXE) iPXE: We do have an iPXE package available which we can install remotely Please contact our s...
Wed, 17 Feb, 2021 at 3:43 PM
Is an Internet connection needed
WipeCenter: If you have a WipeCenter installed for licenses controll you need to have an Internet connection for this machine. The clients do not have be c...
Wed, 17 Feb, 2021 at 3:44 PM
Where can I save the reports
If you are using the WipeCenter you can 'Export' the reports from the Client to the WipeCenter.  Always have an USB stick available in case the c...
Fri, 5 Apr, 2019 at 11:43 AM
Which Overwriting paterns does YouWipe support
We do support the most used erasure methods HMG Infosec Low             (1 time overwrite) HMG Infosec High            (3 times overwrite) DoD 5220.22-M...
Wed, 11 Apr, 2018 at 11:55 AM
How to create a debug log?
If you encounter any kind of issue while using the YouWipe software we will need an debug log. To create one pleace do the following:  add an USB s...
Sat, 7 Apr, 2018 at 8:52 PM
What to do in case you face an issue
If you encounter any kind of issue while using the YouWipe software please see our FAQ if the solution is already there. We might be known to it and have...
Wed, 4 Apr, 2018 at 10:03 AM
How can I get an update of the Software?
If you need an update of the software please contact help@youwipe.com.  Please mention the version you are using right now. 
Tue, 3 Apr, 2018 at 8:39 PM
Can YouWipe erase Flash media
Yes, YouWipe can erase Flash Media as USB Sticks and (Micro) SD cards.  Please note that not all images are able to detect Flash Media. If you need to e...
Tue, 3 Apr, 2018 at 8:44 PM
Can YouWipe erase Mobile devices
Yes, we do offer mobile erasure and diagnostics, please contact sales@youwipe.com. 
Tue, 29 Jan, 2019 at 12:34 PM
Which type of drives can be erased
We do support as good as all type of drives. IDE  SATA     (SSD & HDD) SAS       (SSD & HDD) Fiber Channel nVME  m.2        eMMC ...
Wed, 22 Jul, 2020 at 1:35 PM