Issues and solutions

Here you'll find the solutions for the issues you face

TFTP Timeout error
If there is a TFTP Timeout error shown on the screen this might happen due a stopped service of the TFTP server.  The error you do get on the client will l...
Tue, 3 Apr, 2018 at 12:58 PM
The DHCP server is not working
If the DHCP server is not serving any clients it might be that the DHCP server is not running. Please open the terminal and give below command: $ sudo...
Tue, 3 Apr, 2018 at 4:18 PM
Server does not show harddrives
*** Topic is not up to date *** It might happen that the software does not see any harddrives in servers. We do support a big range of HBA controller...
Thu, 29 Apr, 2021 at 10:16 AM
Licenses Expired error but licenses is still valid
The YouWipe Licenses do NOT expire but the ISO could expire.  If you get a licenses expired error but the ISO is still valid it might be that the client...
Mon, 1 Apr, 2019 at 4:38 PM
Macbook mouse and keyboard don't function after booting
Please proceed by "emptying" the NVRAM/PRAM  Use the following commands: Option-Command-P-R: in order to set up the  NVRAM or PRAM
Thu, 23 Jan, 2020 at 12:01 AM
Disks are not detected (e.g. Dell Latitude 7290 and 7490)
Please go to the computer BIOS and change the SATA mode from RAID to AHCI. This option should be in System configuration > SATA Operation.
Tue, 6 Apr, 2021 at 9:52 AM